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GENERAL TERMS AND CONDITIONS


By accessing the contents and using the services provided on .CO INTERNET S.A.S.’s website (“website”) it is understood that you, as the “user” of the website, accept these Terms and Conditions (“Terms and Conditions”) governing the access to and use of this website. Therefore, the use of the services of this website, as well as access to its contents, constitutes your voluntary consent to comply with the following conditions of .CO INTERNET S.A.S.


  • Your use or access to the website’s contents makes you a user thereof. Therefore, you must read these Terms and Conditions every time you access or use the website.
  • Use of the website is subject to all notices, terms of use and instructions published on the website by .CO INTERNET S.A.S., as may be updated from time to time, which are provided for the user’s information and supplement these Terms and Conditions insofar as they are not inconsistent therewith.
  • The website provides the user access to and the use of contents and services that are made available, either by .CO INTERNET S.A.S. or by third-party service and content vendors.
  • .CO INTERNET S.A.S. reserves the right to unilaterally modify, at any time and without prior notice, the presentation and configuration of the website, as well as the services and conditions governing the use of and access to the content and services. However, .CO INTERNET S.A.S. will clearly and timely inform the users of the changes implemented in order to facilitate its access and use.
  • The content provided on the .CO INTERNET S.A.S. website is free of charge for the user and does not require prior subscription or registration of the user. However, access to and the use of certain services can require user subscription or registration and/or payment of a fee in the manner expressly indicated in the corresponding special conditions.
  • The user undertakes to access and rationally use the website’s contents and services, in observance of the law, these Terms and Conditions, the public order, morality and generally accepted good customs. The user also undertakes to refrain from using or accessing it for purposes that are illegal, contrary to these Terms and Conditions, prejudicial to the rights and interests of third parties or which may damage, render useless the programming language, the source code, texts, services, operation, functionality or presentation of the website, or prevent the normal use or access to the content and services by other users.
  • The user must refrain from obtaining and even attempting to obtain data, messages, charts, drawings, sound and/or image files, photographs, recordings, software, and in general any type of material accessible via the website or its services, using to this end means or procedures other than those that have been made available for this purpose, as may be the case, or have been labeled as such in the contents or links where the contents are found, or in general, those used regularly on Internet for this purpose, as long as they do not jeopardize the stability, security and resilience of the contents and services of the website.
  • The user must use the website’s contents correctly and lawfully. The user will specifically refrain from: (a) using the content for purposes or effects that go against the law, morality and generally accepted good customs or public order; (b) reproduce or copy, distribute, enable public access using any public communication modality, transform, modify or eliminate content, unless authorized by the owner of the corresponding rights or it is legally allowed; (c) eliminate, circumvent or manipulate copyrights and other identification data linked to.CO INTERNET S.A.S.’s rights or those of third parties referred to as the owners thereof, and the corresponding digital signatures, if any; (d) exploit the content, in particular, information obtained via the website, or use the services to forward advertisements or communications for direct sales or with any other type of commercial purpose, unsolicited messages addressed to multiple people regardless of the purpose, and sell or reveal said information in any way.
  • The user, and in general, any person or legal entity wishing to establish a link between their online content and that of the .CO INTERNET S.A.S. website must meet the following conditions: (a) the link will not entail the reproduction of any website page or format; (b) no links will be made to website contents other than the home page; (c) a navigator, search engine, frame or border styles or effects on the website content will not be created; (d) no false, inaccurate or incorrect statements or indications regarding the contents of the website will be made; in particular, it must neither be stated nor implied that .CO INTERNET S.A.S. has authorized the link or supervised or assumed in any way the website contents, the services offered or made available within the contents of the link; (e) excluding the elements part of the same link, or the contents extracted from the .CO INTERNET S.A.S. website, the content into which the link is incorporated cannot contain any brand, trade name, business sign, name, logo, slogan or other distinctive signs owned by .CO INTERNET S.A.S.; (f) the content into which the link is incorporated will not contain data that is illegal or contrary to morality and generally accepted good customs and public order; it will also not contain content that infringes upon the rights of third parties. The incorporation of the link does not entail, in any case, the existence of a relation between .CO INTERNET S.A.S. and the owner of the content into which said link was incorporated, nor the acceptance and approval by .CO INTERNET S.A.S. of the content or services, whether relating to a third-party link on the website or a .CO INTERNET S.A.S. link on the third-party website.
  • The user will be liable for damages of any type that may be suffered by .CO INTERNET S.A.S., either directly or indirectly, as a consequence of the breach of any of the obligations stemming from these Terms and Conditions or the law, concerning the use of and access to its website.
  • In principle, the user cannot take any software development used on the website. Nevertheless, in order for the users to access and use certain services, they will be offered the possibility of sub-licensing them, i.e. directly downloading it from the website with the express authorization of .CO INTERNET S.A.S. and/or its suppliers. However, the user hereby acknowledges that in these cases the software is protected by copyrights owned by .CO INTERNET S.A.S. and/or its suppliers. The exploitation, on the part of the user, of the software development, will be governed by the terms of the end-user license agreement, if any, which is included with the software development (hereinafter, “licensing agreement”). To install or use any software development that comes with or includes a licensing agreement, the user must have previously accepted the terms and conditions thereof, which will be considered “special conditions” for this purpose. Regarding a software development that does not include a licensing agreement but is expressly offered to be downloaded from the website, it is understood that the user is granted a personal, non-transferable right to access and use the website in accordance with the Terms and Conditions, as long as the copyrights and other ownership conditions are maintained equal, preserving the integrity of the source code, and refraining from altering the software development and/or engaging in any type of reverse engineering.

Therefore, the user hereby acknowledges that any software development on the website (including but not limited to: all HTML codes, XML, ActiveX controls and/or any other code used therein) is owned by .CO INTERNET S.A.S. and/or its suppliers and is protected by national and international treaties on intellectual property. The reproduction or redistribution of the software development is expressly forbidden by law and may entail serious civil and criminal sanctions. Violators will be prosecuted with the utmost severity, considering that copying or reproducing software on other websites with the purpose of then reproducing or redistributing it is expressly forbidden. Software development is only guaranteed by the terms and conditions of the licensing agreement. The user acknowledges that the software development, and any technical documentation and/or information thereto related, is governed by Colombian laws and regulations. The user undertakes not to re-export the software development, directly or indirectly, to any country subject to export restrictions.


The information, software, products and services included on the website may contain errors for which neither .CO INTERNET S.A.S. nor its suppliers take any responsibility, unless the distribution of the software development is made in exchange for consideration.


  • In order to use the services of the website, users must provide their Personal Data to .CO INTERNET S.A.S., to which end the latter will request their express authorization. Said data will be processed according to the “Personal Data Protection Policy”, which may be consulted following the corresponding link on the website’s home page.
  • .CO INTERNET S.A.S. does not guarantee the availability and continuous operation of the contents and services of its website. Whenever reasonably possible, .CO INTERNET S.A.S. will notify in advance of any interruption to the operation of its website’s contents and services. .CO INTERNET S.A.S. does not guarantee the usefulness of its website contents and services to carry out any specific activity, nor its infallibility, including without limitation, that the user may effectively access and use the website’s contents and services.
  • .CO INTERNET S.A.S. will not be liable for any damages of any kind that may result from the unavailability or lack of continuity of the website’s contents and services, the lack of usefulness that the user may have found in its contents and services, the fallibility of said contents and services, and in particular, without limitation, the failures in the use and access to the contents and services. The foregoing due to the fact that any service provided online uses a public communications infrastructure, over which .CO INTERNET S.A.S. has no control and responsibility.
  • .CO INTERNET S.A.S. does not guarantee the privacy and security of the use and access to its website contents and services. In particular, it does not guarantee that unauthorized third parties may not be aware of the type, conditions, characteristics and circumstances of the use of the contents and services by the user. Therefore, .CO INTERNET S.A.S. will not be liable for any damages of any kind that may result from the knowledge that unauthorized third parties may have of the type, conditions, characteristics and circumstances of the use of the website’s contents and services by the user.

.CO INTERNET S.A.S. is interested in protecting the privacy of the user’s personal information obtained via the website. To this end, it has adopted and complies with the “Personal Data Protection Policy”, which may be consulted by following the link in the website’s home page.


  • The user acknowledges that by providing their personal information they do so voluntarily and taking into account the website’s characteristics and the purpose of the processing by .CO INTERNET S.A.S., understanding that said information will be included in a file and/or database that will contain their profile, which may be managed by .CO INTERNET S.A.S. in accordance with its “Personal Data Protection Policy”, and which allows the user to request modification or update of the information provided. .CO INTERNET S.A.S. recommends and suggests that the users maintain their information updated in order to optimize the benefits that may be received by using and accessing the website’s contents and services.
  • The personal information provided by the user upon registration is protected by a personal password known only by the user and to which only the user has access. The user is solely responsible for keeping secret said password and information. .CO INTERNET S.A.S. undertakes not to attempt accessing or obtaining said password. Because no online transmission is absolutely secure nor may it be guaranteed, the user assumes the hypothetical risk that this entails, which the user is aware of and accepts.
  • Based on the “Personal Data Protection Policy”, the user may formally request that their personal information not be provided by .CO INTERNET S.A.S. to its affiliates and/or subsidiaries and or third parties, in which case .CO INTERNET S.A.S. will not furnish said information unless it has been requested in an order issued by a court or a dispute resolution entity to protect ownership rights or any other right or guarantee of .CO INTERNET S.A.S.
  • .CO INTERNET S.A.S. will not be liable for any consequence resulting from undue access to the Website’s content database by third parties and/or for any technical failure of the system data’s operation and/or preservation in any of the website components. We clarify that this database does not contain Personal Data of any type.
  • .CO INTERNET S.A.S. does not guarantee that unauthorized third parties will not be aware of the type, conditions, characteristics and circumstances of the use of the website by the user.
  • .CO INTERNET S.A.S. does not control or guarantee the absence of malware, security compromises or vulnerability, or of other content elements that may alter its website’s systems (hardware, operating system and software), or in the documents and files stored in the system used by the user. Therefore, .CO INTERNET S.A.S. will not be liable for any damages of any kind that may result from the presence of malware or of any other elements in the content which may alter the user’s system, documents or files. As a consequence, the users must use their own means to scan each component that .CO INTERNET S.A.S. provides on its website.
  • .CO INTERNET S.A.S. will not be liable for any damages of any kind that may result from the transmission, dissemination, storage, availability, reception, obtaining or gaining access to the website’s content. This includes but is not limited to the damages resulting from: (a) violating the law, morality and generally accepted good customs or public order as a result of the transmission, dissemination, storage, availability, reception, or by obtaining or gaining access to the website’s content; (b) infringement of intellectual and industrial property rights, trade secret, contractual commitments of any type, the right to honor, personal and family privacy and self-image of any person, ownership rights and of any other type of a third party as a result of the transmission, dissemination, storage, availability, reception, or by obtaining or gaining access to the website’s content; (c) unfair competition and unlawful advertising resulting from the transmission, dissemination, storage, availability, reception, or by obtaining or gaining access to the website’s content; (d) untruthful, inaccurate, incomplete, irrelevant and/or outdated website contents; (e) the fact that the expectations created by the website’s contents and services are not deemed suitable for a certain purpose; (f) non-compliance, delayed performance, defective performance or termination for any cause of the obligations acquired by third parties and contracts entered into with third parties, through or resulting from, access to the website’s contents and services; (g) all types of vices and defects of any type that maybe present in the contents transmitted, disseminated, stored, made available or otherwise transmitted or made available, received, obtained or which may have been accessed via the website’s contents and services.
  • .CO INTERNET S.A.S. will not be liable for any type of damages stemming from services provided by third parties via the website. This includes but is not limited to the damages resulting from: (a) violating the law, morality and generally accepted good customs or public order as a result of third-party services provided via the website; (b) infringement of intellectual and industrial property rights, trade secret, contractual commitments of any type, the right to honor, personal and family privacy and self-image of any person, ownership rights and of any other type of a third party as a result of third-party services provided via the website; (c) unfair competition and unlawful advertising resulting from third-party services provided via the website; (d) untruthful, inaccurate, incomplete, irrelevant and/or outdated contents transmitted, disseminated, stored, received, obtained, made available, or which may have been accessed through third-party services provided via the website; (e) the fact that the expectations created by the third-party services provided via the website are not deemed suitable for a certain purpose; (f) non-compliance, delayed performance, defective performance or termination for any cause of the obligations acquired by third parties and contracts entered into with third parties relating to or resulting from third-party services provided via the website; (g) all types of vices and defects of any type relating to third-party services provided via the website.
  • .CO INTERNET S.A.S. will not be liable for any damages of any kind that may result from untruthful, inaccurate, incomplete, irrelevant and/or outdated website contents and services.
  • The website provides the user with technical linking tools (e.g.: links, banners or advertisements, buttons, among others), directories and search engines, which enable the user to access websites owned and/or managed by third parties. The sole purpose of installing these websites links is to facilitate the user’s search and access to the information available online based on the corresponding URL.
  • .CO INTERNET S.A.S. does not offer or sell, either on its own or through third parties, the products and services available through the links. Likewise, .CO INTERNET S.A.S. does not control beforehand, approve, supervise or appropriate the products, services, contents, information, data, files, products and any type of material therein. Therefore, the user must exercise caution in the evaluation and use of the services, information, data, files, products and other type of material therein.
  • .CO INTERNET S.A.S. does not guarantee or assume any type of responsibility for damages of any kind resulting from: (a) the operation, availability, accessibility or continuity of the linked sites; (b) the maintenance of the services, information, data, files, products and any type of material present on the linked websites; (c) the provision or transmission of the services, information, data, files, products and any type of material present on the websites; (d) the quality, lawfulness, reliability and usefulness of the services, information, data, files, products and any type of material present on the websites, in the same terms and with the same scope defined in the general conditions vis-à-vis the contents and services provided by the third parties on its website.
  • .CO INTERNET S.A.S. is not obligated to control, nor does it control, the use of the website’s contents and services by the user. In particular, .CO INTERNET S.A.S. does not guarantee that the user will use the website’s contents and/or services in accordance with the Terms and Conditions, and with the applicable special conditions, if any, nor that they will do so diligently and prudently.
  • .CO INTERNET S.A.S. will not be liable for any damages of any kind resulting from the user’s exploitation of the website’s contents and services, or which could stem from untruthful, outdated, incomplete and/or inaccurate information provided by the user to other users regarding themselves, including but not limited to the damages of any type resulting from identity theft of a third party by a user in any type of communication sent via the website.
  • .CO INTERNET S.A.S. does not grant any type of license or authorization on its industrial or intellectual property rights or on any other property or right relating to its website contents and services.
  • .CO INTERNET S.A.S. reserves the right to refuse or revoke access to the website’s contents and/or services, at any time and without prior notice, to the user failing to meet the Terms and Conditions or the special conditions resulting from their application.
  • Whenever a user or third party deems that any content of the website infringes intellectual property rights, they must send a notice to the address “Calle 100 No. 8 A- 49 Torre B, of 507, Bogotá, Colombia”, stating: (a) personal information: name, address, telephone number and email address of the claimant; (b) authentic signature or equivalent, with the personal information of the owner of the allegedly infringed intellectual property or of the person authorized to act on behalf of the owner of the allegedly infringed intellectual property; (c) full and accurate description of the contents protected by the allegedly infringed intellectual property rights, as well as their location on the website; (d) clear and express statement that the use of the indicated contents was made without the consent of the owner of the allegedly infringed intellectual property rights; (e) clear and express statement given under the responsibility of the claimant that the information provided in the notice is accurate and that the use of the contents constitutes an infringement of their intellectual property rights.
  • The duration of the provision of services offered on the website is indefinite, in principle. However, .CO INTERNET S.A.S. is authorized to terminate or suspend the provision of services on the website at any time, without prejudice to the provisions relating to this subject laid out in the special conditions. Whenever reasonably possible, .CO INTERNET S.A.S. will give prior notice of the termination or suspension of the provision of services on its website.
  • The user acknowledges that participation in any forum, chat, comment, blog and/or any other online participation forum available on the website will be under their entire responsibility, which is why the user must be of legal age and the opinions, actions and/or conduct of other “users” in these forums are the exclusive responsibility of those making or issuing them. Therefore, .CO INTERNET S.A.S. will not be liable for, nor will it guarantee, the quality or suitability of said conducts or opinions, or for the effects or consequences they may have in favor and/or against other “users” or third parties. In particular, the user must take into account the recommendations posted on the website with the purpose of fostering proper coexistence and participation in such interaction forums.
  • The design, management, purpose and characteristics of the different participation and interaction forums made available on the website are provided at the discretion of .CO INTERNET S.A.S., who may modify, adjust and/or eliminate them at any time and/or decide on the number of participants admitted to each one.
  • These Terms and Conditions will be governed by and interpreted in accordance with the laws of the Republic of Colombia, Any controversy or dispute shall be exclusively submitted to the jurisdiction of the courts of the Republic of Colombia.

The user may send any question, concern or comment relating to the conditions provided in these Terms and Conditions using the link “Contact” on our website.

The use of certain services offered to the users via the website are subject to special conditions which supplement the general conditions herein mentioned, as may be the case. Therefore, prior to using them the user must carefully read the corresponding special conditions.